”We are very pleased with the Cloudia system as a whole!”

The development of Cloudia’s services is client-driven and a good user experience is paramount to us. As part of the development process, we conduct regular customer satisfaction surveys to determine if we are moving in the right direction. The results of the latest survey conducted late last year make us proud of our work.

In many ways, we have moved forward in the eyes of our clients. The partially ongoing interface reform for all solutions has streamlined and simplified our client’s work. The services meet expectations better and enhance the client’s daily work. This is what we want to provide with our services.

Our clients appreciate our experts and their expertise. For example, deployment and training are efficient and professional. Once again, our customer service is highly valued. Our customer support is happy to be contacted and a prompt response is appreciated. We promise to continue along these lines.

”We are very pleased with the Cloudia system as a whole!”

Also, there is always room for improvement. Some respondents felt that the upcoming changes and updates were not actively communicated. We strive to further develop our communications so that information reaches the right people at the right time. We also promise to continue to improve our services to make day-to-day operations smoother. The harmonization of user logic across all of our services is something we are currently developing.

In cooperation with our clients, we take things forward and develop our operations.

Below are a few quotes from our clients:

”The interface and usability have been greatly improved.”
”Easy to use and clear.”
”Deployment was simple and smooth.”
”The service was very professional and friendly.”
”Software to facilitate our work! Thank you!”
”Very good when you learn how to use it and make the most of it.”
”We are very pleased with the Cloudia system as a whole!”

Also read about user experience in our software development, see the results of the previous survey or learn more about our clients!

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